# Robust Support from a Team of Cannabis Experts

At Meadow, it's a true partnership: we only win when you win. As your technology and compliance partners, we're dedicated to your success. Whether you're opening a new dispensary or switching over from outdated software, we work hand-in-hand with your team to ensure your business is set up with operational best practices.

##### Reliable Human Support

Our customer success team is here for you when you need us with **average response time to requests clocking in at just 7 minutes**.

##### In Person Training and Installation

When you're ready to upgrade your point of sale, our on-boarding team will train your team, migrate your data and get you set up for success in the Meadow ecosystem.

##### Constantly Improving the System for You

We’re always gathering feedback, developing new features, and enhancing our system to fit the needs of our dispensary and delivery partners as the market shifts and evolves.

##### Ongoing Education

We're dedicated to making sure you succeed with robust support, regular webinars, and invitations to educational events to keep you up to speed and connected with other industry leaders.

## See the Difference Meadow's Customer Support Makes

## Get the Support You Need to Grow Your Business

Many service businesses claim to be your 'partner', but for Meadow it's not aspirational. It's precisely how they do business. They are responsive and nimble. Their updates and improvements are frequent, proactive and intuitive. And they are some of the nicest, most earnest and knowledgeable people I have met in the industry.

**Sharon Krinsky**  
CEO, Society Jane

Meadow has amazing support staff and I trust the Meadow team. They're there for us. They show up. They've taken the time to really thoroughly explain things. They listen to us. They've implemented some of the suggestions we had to make our operations easier. We're happy.

**Corey Schwartz**  
COO, 3C Farms

True partners. Many service businesses claim to be your "partner", but for Meadow it’s not aspirational. It’s precisely how they do business. They are responsive and nimble. Their updates and improvements are frequent, proactive and intuitive. And they are some of the nicest, most earnest and knowledgeable people I have met in the industry.

**Sharon K.**  
CEO

I appreciate Meadow’s live chat. I can expect an answer as soon as a few minutes. Their responses are always helpful, descriptive, and thoughtful. I find the layout of the website easy to read, which makes training easy for new employees. I find the POS system also easy to operate. Overall, my favorite feature is the customer service attached to the live chat. It’s a real person! I also appreciate how frequently there is an update available not too long after our company gives feedback to the engineers.

**Lauren S.**  
Manager and Assistant Purchaser